Shipping Policy of RapidxCity
Effective Date: March 7, 2025
At RapidxCity, we are committed to providing a seamless and efficient shipping experience for our customers. We understand the importance of receiving your order in a timely manner and take great care to ensure fast, reliable, and secure delivery. This Shipping Policy outlines the details regarding shipping methods, delivery times, costs, tracking, and other important information. By placing an order on our website, you agree to the terms and conditions stated below.
1. Shipping Coverage and Availability
✔️ We currently ship within the United States only.
✔️ Shipping is available to residential and commercial addresses in all U.S. states.
✔️ We do not deliver to P.O. boxes, APO, or FPO addresses at this time.
✔️ International shipping is not available. If we expand our shipping coverage in the future, updates will be reflected on our website.
2. Processing and Handling Time
✔️ Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).
✔️ Orders placed before 12:00 PM CST will generally be processed the same day. Orders placed after this time will be processed on the next business day.
✔️ High-demand periods, such as holiday seasons or promotional events, may extend processing times.
✔️ Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.
3. Shipping Methods and Estimated Delivery Time
We offer multiple shipping options to meet your needs:
✔️ Standard Shipping – Estimated delivery time: 3-7 business days
✔️ Expedited Shipping – Estimated delivery time: 2-3 business days
✔️ Overnight Shipping – Estimated delivery time: 1 business day (Only available for eligible locations)
Delivery estimates are based on the shipping carrier’s timelines and are subject to external factors such as weather conditions, holidays, or unexpected carrier delays.
4. Shipping Costs
✔️ Shipping costs vary based on delivery location, shipping method, and order value.
✔️ Orders over $500 qualify for free standard shipping within the U.S.
✔️ Expedited and overnight shipping options are available at additional costs, which will be calculated at checkout.
✔️ Any shipping fees paid at the time of purchase are non-refundable, except in cases of lost or undelivered orders.
5. Order Tracking and Notifications
✔️ Once your order has been shipped, a tracking number will be provided via email.
✔️ You can track your package using the carrier’s tracking system to monitor delivery status.
✔️ If you do not receive a tracking number within 48 hours of placing an order, please contact our customer support team.
6. Failed Delivery Attempts and Address Issues
✔️ If the delivery carrier is unable to deliver your package, they may attempt a second delivery or hold the package at a local facility for pickup.
✔️ If the package is returned to us due to incorrect address information provided by the customer, additional shipping fees may apply for reshipment.
✔️ Customers are responsible for providing an accurate and complete shipping address at checkout.
7. Lost, Damaged, or Delayed Shipments
✔️ If your order is delayed beyond the estimated delivery window, please allow an additional 48 hours before contacting us, as shipping carriers may experience delays.
✔️ If your package is marked as delivered but you have not received it, please check with neighbors, household members, or the front desk of your building before reaching out.
✔️ If your order is lost or damaged during transit, we will work with the shipping carrier to investigate and resolve the issue.
✔️ For damaged shipments, customers must report the issue within 48 hours of receiving the package and provide photo evidence of the damage.
8. Signature Requirement and High-Value Orders
✔️ Orders over $1,000 may require a signature upon delivery to prevent theft or loss.
✔️ If you are unavailable to sign for the package, the carrier may attempt re-delivery or hold the item at a pickup location.
✔️ If you would like to request a signature waiver, please contact our support team before the package is shipped.
9. Holiday Shipping Delays
✔️ During peak holiday seasons, shipping times may be extended due to increased carrier demand.
✔️ We recommend placing holiday orders early to ensure on-time delivery.
✔️ Any delays caused by major shipping carriers (such as FedEx, UPS, or USPS) are beyond our control, and we appreciate your patience during these periods.
10. Order Cancellations and Modifications
✔️ Orders can be canceled or modified before they are shipped.
✔️ Once an order has been processed and dispatched, it cannot be changed. You will need to follow our Refund and Return Policy for further assistance.
11. Shipping Policy Compliance with Google AdSense
✔️ We comply with Google AdSense policies to ensure transparency and accuracy in our shipping terms.
✔️ We do not engage in misleading shipping claims, hidden fees, or false estimated delivery times.
✔️ All shipping information provided on our website is based on actual carrier data and industry best practices.
For more details on Google AdSense compliance, please visit Google’s Privacy & Terms.
12. Contact Us
For any questions or concerns regarding our Shipping Policy, please contact us:
📍 Address: 1618 Sundown Lane, Austin, Texas, United States
📞 Phone: 512-276-5536
📧 Email: info@rapidxcity.xyz
🌐 Website: https://rapidxcity.xyz/
Thank you for shopping with RapidxCity. We appreciate your trust and look forward to delivering your order safely and efficiently! 🚀📱